Case Management & Risk Reduction Services

Willimantic | Danielson | Norwich

Case Management & Risk Reduction Services
  • Comprehensive Case Management
  • Homeless Outreach and Assistance
  • Syringe Exchange and HIV Testing
  • Bi-lingual Services

Specialty Services:

Latino Outreach

The Latino Outreach Program offers a multitude of services to Spanish speaking individuals. Services include connection to substance use and/or mental health providers, connection to medical care, housing supports, education/information regarding area resources, emergency transportation, and Bilingual recovery support. The Latino Outreach worker also attends numerous community events throughout the year to advocate on behalf of clients and increase community knowledge about services.

Shelter Outreach

The Shelter Outreach Program provides crisis intervention and services for people experiencing homelessness in need of mental health/substance use assessment and treatment. Perception Programs staff work closely with the Holy Family Shelter in Willimantic, the Access Shelter in Danielson, No Freeze Shelter in Willimantic and TVCCA Shelter in Norwich. We collaborate with the Connecticut Access Network and with 211 to secure housing assistance and access to treatment for shelter residents.


The Eastern Region Service Center (ERSC) provides outreach, engagement and case management services to help individuals with substance abuse disorders in Connecticut’s Eastern Region. Perception Programs’ Willimantic outreach workers serve as a specialty team within this system. The case managers provide people with consistent support to create recovery plans and learn to navigate through different levels of treatment and then on into the community. These services increase treatment retention, sustaining recovery, and decreasing emergency service needs.

The path to recovery can be complicated; PPI is committed to supporting the health of our clients and communities at every stage. 

Syringe Services
& Risk Reduction Supplies

The path to recovery can be complicated; PPI is committed to supporting your health at every stage. Our syringe exchange is free, confidential, and non-judgmental. We do not require new clients to come with needles, new clients receive any initial supplies they need. We are able to give clients 1ml and .5ml insulin syringes, cookers, cottons, sterile water, alcohol pads, ties, antibiotic ointment, vitamin c, wound care kits, discrete and larger biohazard disposal containers, and more depending on availability. 

Our staff have on-site exchange hours three times a week and offer Home Delivery every other week to clients in all of Windham and Tolland county along with the town of Norwich. Hours and locations are listed below.

Call today to schedule your confidential home delivery!

Norwich YMCA

Parking lot behind YMCA Main St, Norwich CT 06360

Tuesdays 10:00am to 12:00pm

PPI Risk Reduction Office

832-842 Main Street, Willimantic CT 06226

Wednesdays 3:00pm to 5:30pm

Jewett City Town Hall

Parking lot behind Town Hall Main St, Jewett City CT 06351

Fridays 1:00pm to 3:00pm

Safer Sex Supplies

We offer free condoms, dental dams, female condoms, finger condoms, lube and PrEP information. Condoms are available in a variety of sizes, colors, flavors and materials (i.e., non-latex)

HIV & Hep C Testing and Education

We offer free and confidential HIV and Hep C rapid screenings that take between 25-30 minutes.

These screenings can be scheduled in the comfort of your home, in our company van or in our office. If you have a preference between having a male or female counselor, we can arrange it for you. Our HIV screening looks for Antibodies and Antigens as soon as 15 days after exposure

Our Hep C screening can give us results 30 days after you have been exposed to the virus. If either one of these screenings are reactive we will provide case management services. Both screenings just require one finger stick. 

Text PPI at 31996 to schedule an appointment! 

We are also available to educate individuals on HIV and HCV by providing an interactive presentation that can take between 40-60 minutes. If interested, you can contact one of the above numbers.

Narcan Training, Access & Education

Our staff provide free Narcan trainings to the surrounding communities in an effort to reduce the impact of the opioid epidemic and empower individuals to become part of the solution. Presentations typically last between 40-60 minutes and are interactive. We have trained library staff, IOP groups, Syringe Exchange clients and their families, VFWs, and more. If you would like to host or schedule a training please call (860) 208-5971.

If you are looking to get a Narcan kit and are uninsured we have a very limited supply available. However, if you have health insurance you can call your local pharmacy and get a kit from them with or without a doctor’s prescription. We recommend calling ahead to be sure they have a kit in stock and there is a prescribing pharmacist on duty before walking in. You do not have to be the person using opioids to get Narcan.

Case Management & Risk Reduction

Questions? Send us a message

GET DIRECTIONS TO: 832-842 Main Street, Willimantic, CT 06226