Risk Reduction Outreach Services

Contact Information

Stephen: (860) 208-0888

Rachele: (860) 753-2282

Stephen: (860) 208-5971

Morgan: (860) 208-0888

Tahisha: (860) 753-2282 (se habla español)

Syringe Services

Our syringe exchange is free, confidential, and non-judgmental. We do not require new clients to come with needles, new clients receive any initial supplies they need. We are able to give clients 1ml and .5ml insulin syringes, cookers, cottons, sterile water, alcohol pads, ties, antibiotic ointment, vitamin c, wound care kits, discrete and larger biohazard disposal containers, and more depending on availability. Our staff have on-site exchange hours three times a week and offer Home Delivery every other week to clients in all of Windham and Tolland county along with the town of Norwich. Hours and locations are listed below. For Home Delivery or any questions call or text our staff

Windham Region No- Freeze Shelter 75 Bridge Street, Willimantic CT 06226
Mondays 1:00pm to 3:00pm
Wednesday 3:00pm to 5:45pm (knock if door is locked)

Risk Reduction Outreach Office 109 Valley Street, Willimantic CT 06226
Fridays 1:00pm to 3:00pm (ask front desk to speak with Risk Reduction)

Parking lot behind YMCA Main St, Norwich CT 06360
Tuesdays 9:30am to 12:00 pm

Reliance Health 2 Cliff St, Norwich CT 06360
Wednesdays 2:00pm to 4:00pm

Narcan (Naloxone) Education and Access

Our staff provide free Narcan trainings to the surrounding communities in an effort to reduce the impact of the opioid epidemic and empower individuals to become part of the solution. Presentations typically last between 40-60 minutes and are interactive. We have trained library staff, IOP groups, Syringe Exchange clients and their families, VFWs, and more. If you would like to host or schedule a training please call (860) 208-5971.

If you are looking to get a Narcan kit and are uninsured we have a very limited supply available. However, if you have health insurance you can call your local pharmacy and get a kit from them with or without a doctor’s prescription. We recommend calling ahead to be sure they have a kit in stock and there is a prescribing pharmacist on duty before walking in. You do not have to be the person using opioids to get Narcan.

Husky D insurance has a $0.00 copay for Narcan

HIV and Hep C Testing and Education

We offer free and confidential HIV and Hep C rapid screenings that take between 25-30 minutes. These screenings can be scheduled in the comfort of your home, in our company van or in our office. If you have a preference between having a male or female counselor, we can arrange it for you. Our HIV screening looks for Antibodies and Antigens as soon as 15 days after exposure. Our Hep C screening can give us results 30 days after you have been exposed to the virus. If either one of these screenings are reactive we will provide case management services. Both screenings just require one finger stick. You can text PPI at 31996 to schedule an appointment or call: We are also available to educate individuals on HIV and HCV by providing an interactive presentation that can take between 40-60 minutes. If interested, you can contact one of the above numbers.

Safer Sex Supplies

We offer free condoms, dental dams, female condoms, finger condoms, lube and PrEP information. Condoms are available in a variety of sizes, colors, flavors and materials (i.e., non-latex)