Eastern Region Services Center
General Assistance Intensive Case Management
Willimantic Outreach

Case Management and referral services are provided by the ERSC, GAICM, & Willimantic Outreach. The purpose of these programs is to enhance client access to the Eastern region case management system and to provide services to high utilizers. Perception Programs employs 4 case managers to service these 3 programs. This case management system creates a more efficient client focused system that improves the quality of care and service provided. This includes transportation to: detox, residential treatment, court, medical appointments, Department of Labor and to recovery meetings. Primary services include outreach to clients and crisis intervention.

Case Management services are provided through the ERSC; the GAICM and Willimantic Outreach Worker are specialty areas within this system. The case managers enable clients to have a consistent support person as they navigate through different levels of treatment care and then transition back into the community. This service improves treatment retention, and decreases emergency service needs. During the fiscal year, the four case managers provided 3,452 hours of service to 273 clients.

1-877-654-3772

1-877-654-ERSC


 c