Eastern Region Services Center
General Assistance Intensive Case Management
Willimantic Outreach

Case Management and referral services are provided by the ERSC, GAICM, & Willimantic Outreach. The purpose of these programs is to enhance client access to the Eastern region case management system and to provide services to high utilizers. Perception Programs employs 4 case managers to service these 3 programs. This case management system creates a more efficient client focused system that improves the quality of care and service provided. This includes transportation to: detox, residential treatment, court, medical appointments, Department of Labor and to recovery meetings. Primary services include outreach to clients and crisis intervention.

ERSC Porgram Update 2011

Case management services are provided through the ERSC, with the GAICM and Willimantic Outreach workers being specialty areas within the system.  These case managers provide clients with consistent support as they assist them with navigating through different levels of treatment and then on into the community.  The services also increase treatment retention and decrease emergency service needs.  During the fiscal year of 2009-2010, our four case managers provided 4324.25 hours of direct care service to 259 clients.

1-877-654-3772

1-877-654-ERSC

 


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